At Gallivant, we aim to deliver your purchases promptly and efficiently. This Shipping Policy outlines the terms and conditions associated with the shipping and delivery of orders placed through our platform.

1. Delivery Timeline

  • Orders are typically delivered within 7–10 business days from the date of order placement and payment confirmation.
  • Delivery times may vary based on the shipping destination and courier service availability.
  • Any estimated delivery date provided is subject to unforeseen delays caused by weather, natural calamities, or other logistical challenges.

2. Shipping Charges

  • Shipping charges, if applicable, are calculated at checkout and displayed before order confirmation.
  • Any shipping fees paid are non-refundable in case of order cancellation or return, except for defective or damaged products.

3. Delivery Process

  • Orders are shipped via registered domestic courier companies or speed post for secure and reliable delivery.
  • You will receive a confirmation email with tracking details once your order is dispatched.
  • Delivery will be made to the address specified during checkout. Please ensure the address is accurate to avoid delivery issues.

4. Undelivered or Missed Deliveries

  • If the courier service is unable to deliver your order due to an incorrect address or absence of the recipient, it will be returned to us.
  • Re-delivery charges may apply in such cases.

5. International Shipping

  • At present, Gallivant does not offer international shipping. We only deliver within India

6. Damaged or Defective Shipments

  • If you receive a damaged or defective package, please contact our customer service team within 48 hours of delivery.
  • Provide photos of the damaged item and packaging for verification. We will initiate an appropriate resolution, which may include a replacement or refund.

7. Exceptions

  • Delivery timelines may be extended during peak seasons, holidays, or unforeseen circumstances.
  • Some regions may have limited courier service availability, resulting in extended delivery times.

8. Contact Us

If you have any questions or concerns regarding shipping, please get in touch with our support team:

  • Email: in**@ga*******.one
  • Phone: +91 7668338071

Gallivant is dedicated to providing a seamless and efficient shopping experience. We appreciate your understanding in cases of unexpected delays and strive to resolve any issues promptly.